Complaints Policy
Our complaints policy
Christopher John Smith t/a Gastech Services always endeavours to provide the best service. However, on rare occasions there may be times when a customer is not completely satisfied.
As soon as possible after the work is completed, please inspect it to make sure everything has been carried out in line with the contract terms and to the high standards we aim to achieve. If you have any concerns, please contact us straight away by phone, by email, by letter, or using the form below. If you write to us, please get proof of posting.
Our complaint procedure
- We aim to respond to your complaint within 5 days of receiving it.
- We will arrange a convenient date to come and view and/or put right the problem within 28 days.
Contact details
Phone: 020 7612 0730
Email: Enquiries@gastechservices.co.uk
Post: Christopher John Smith t/a Gastech Services, 21 Killester Gardens, Worcester Park, Sutton, KT4 8UA